Web Design and SEO Blog


JTech Celebrates its 20th Year

by Mira Brody in Announcements, Google, Industry News

JTech's 20th Anniversary.
JTech Communications is proud to announce our 20th year in business! Back in 1997, we opened our doors to customers in Montana and across the country with custom web solutions for their businesses. We’ve grown a lot since then: our office in Downtown Bozeman hosts a talented team of ten employees, an intern and a cat. Our services have expanded as well: we offer custom web design, website development, digital marketing and SEO, copywriting, and ongoing site maintenance — everything you need to thrive doing business online.

As far as the internet is concerned, we're old as dirt:
A timeline of the internet.
Much has changed in the internet world since we started — to give you an idea, we were in business a year before the official launch of google.com. Our first website came in two varieties: Plain HTML and a version animated in Adobe Flash. Since then, Flash has been almost entirely abandoned in wake of the mobile revolution. Today, advanced web apps can manage entire business operations, allowing people to carry out tasks on their computers that were unimaginable 20 years ago. With the passing of the last two decades, we’ve learned from and adapted to a quickly-changing industry, finding joy in its challenges and the solutions we’ve developed for our clients.

We’d like to thank all of our clients for your ongoing business and loyalty — we’ve enjoyed every project you’ve brought to us and hope to continue working with you for another 20!

Should I Allow Comments on My Blog?

by Mira Brody in Social Media, Tools & Tips

Allowing commenting on your blog.
Everyone likes a conversation starter, right? Unfortunately, allowing readers to leave comments on your blog is sometimes more work than it may initially sound. Whether you directly contribute to or manage a personal or business blog, you’ll want to carefully weigh the pros and cons of allowing the public to comment on your writing.

Initiates conversation. Many believe blogs are a two way street, making visitor comments integral to fostering conversation. You can allow the ability for conversation by integrating programs such as Disqus, Jetpack or having guests post through their personal Google+ or Facebook accounts. This provides a venue for readers to provide constructive feedback and has the potential to build a network of industry peers and fans. A good example is on the travel blog, Goin' Mobyle. Visitors are encouraged to comment on photos and journal entires and have the ability to reply to each other.

Boosts ranking. From a digital marketing standpoint, user-generated content can help your search ranking through the opportunity for additional keyword phrases.

Jerry King comics of the week on WebDesigner Depot.
Comic by Jerry King, published on WebDesigner Depot "Comics of the Week."

Requires effort. As you can imagine, not all blog commenters are friendly. In fact, many popular companies have chosen to remove the option all together, such as Search Engine Journal, Vice, Popular Science and Motherboard due to its liability. Depending on how your blog is built, you can view and approve comments before they go live, but this is effective only with low-volume traffic. With higher-volume traffic, you can recruit additional administrators from the community to help you monitor comments but this requires a concerted effort — one many companies are unwilling to sacrifice. Even with moderation and other settings in place such as Disqus’ filters, nofollow attributes and captchas, comment spam infiltrates and it can ruin your reputation and drain your time.

Attracts internet trolls. The anonymity provided by a lot of commenting platforms attracts internet trolls. Negative comments, even if fictitious, can ruin the community feel of a blog and even sway a reader’s mind about your credibility.

Security threat. Spam isn’t only a nuisance; it can cause security problems as well. Malware distributors sometimes use comment forums to infect site visitors by inserting malicious links. Most often, the spammed link redirects users to a page telling them their computers are infected by a virus, prompting them to download fake antivirus software.

Social refers. If blog comments seem too risky for your public content, there are alternatives. Refer people to comment on your Twitter, Facebook or other social media page. This removes anonymity, provides accountability and circulates your article onto additional platforms.

Letter to the editor. Letters to the editor encourage something at least moderately well-written, discouraging trolls and petty arguments on your site.

Build a custom blog platform. If you do find value in public comments, you may want to consider building a customized blog that is a native part of your website. It would include features that will help you easily manage it with minimal effort. Those who are allowed to comment, for example, may be paid users, adding another level of accountability or customized moderation settings that provide added security against trolls and spam.

Whether you already have a comment forum or are considering the addition of one and are concerned about the various risks it may pose, we would be happy to review your options and possibly build you something custom to meet your needs.

Real Time Data in Google Places

by Mira Brody in Google, Industry News, Optimization, Social Media, Tools & Tips

Google Places real time.
Ever wondered how busy a store, restaurant or other public place is without having to leave your own home? With Google’s latest update, now you can.
Google Places for business has long been the tool that allows you to control which information Google displays when you appear as a search result. This includes address, hours of operation, customer reviews and images. A recent update to this feature introduces a couple changes that may help your business attract more customers.

Google displays Costco's hours by department.
Google displays Costco's hours by department.
Live Visit Data
In addition to business hours, there is a “popular times” graph showing how busy the store is on average throughout the day. The most notable change to this graph is the “live visit data,” or the pulsing red bar, showing approximately how busy a business is at that exact moment in time. Google determines how busy a location is the same way they collect real-time traffic data for Google Maps. Those who have opted-in to storing location data on a Google device or application are anonymously tracked and that data is used to provide visitor information to Google Places.

Hours By Department
Another welcome change is the ability to add different hours of operation for multiple departments. This will help our own clients such as Price Rite Drug, who have two departments: a pharmacy and a medical equipment store. Because both departments have distinct hours that vary by weekday, they can now communicate to customers specifically when each is open.

These changes provide your customers with the information they need in order to control their ideal shopping experience. Shoppers who prefer to spend time in a calm environment can now choose that time to spend money at your business while avoiding frustrations caused during peak hours.

If you need help changing any of the information on the Google Places account, such as updating your department hours or address, or have any further questions about how these updates can help you, please give us a call! We’re here to help.

What Penguin 4.0 Means For You

by Mira Brody in Announcements, Content, Google, Industry News

Penguin is real time.
Penguin is a Google search ranking algorithm designed to penalize sites spamming search results to boost their rankings, whether by buying links or getting them though link networks. This fall, Google updated this important algorithm, the first update since 3.0 back in 2014. Here are a couple changes that are important to note:

Real-Time Data
Google is constantly crawling and reindexing web pages, and as it does, all of your site’s content is assessed by the Penguin filter. This was done periodically and websites were caught and freed over time — for some, upwards of two years. Penalized sites would only be released after a webmaster had made improvements, when Penguin had re-crawled and refreshed their site.

Penguin is now in real-time, meaning all results are visible as soon as changes are made to a site, typically directly after the next reindex.

Penguin is Granular
In the past, Penguin only reviewed the website as a whole. Now, they crawl each page individually, providing more granular results. Pages with disavow links or that appear spammy will be penalized individually instead of affecting the site as a whole.

What Does This Mean?
These changes are a part of Google’s core algorithm, who’s purpose is to filter out unfavorable content. Manipulation will be much harder for those spamming Google’s search results; this includes companies that rely on slander, fake reviews and other types of dark reputation management will be easier to quickly spot and penalize. A few things you can do to make sure Penguin isn’t wrongfully disadvantaging you:

  • Web content should be unique and well-written. This means as much as you utilize the right keywords, also write everything for a human to read. Your content should vary between pages and never be plagiarized from another site.
  • Perform your own site crawl. There are a variety of tools you can use to do this, and all of them will help you understand where you rank with Google, alerting you to any red flags that may hurt your rankings.
  • Contact a professional digital marketer. Our team can help you identify potential issues and correct content on your site so you remain in good standing with Penguin.

To best position yourself in front of potential customers, search ranking is crucial. If you believe you are being wrongfully penalized by the Penguin update, or are concerned about any changes it may have caused your ranking, we are available to answer any questions or concerns you may have.

JTech is Now Offering Photography Services!

by Mira Brody in Announcements, Content, Imagery

JTech offers photo services.
We are pleased to announce that JTech is now offering professional, custom photography services to customers in the Bozeman area!

The images on your website are powerful, providing the ability to convert visitors to customers and fostering a sense of trust when they do business with you. Outdated or stock photography can lessen the authenticity and personality of your services. Professional photography covers headshots, employee photos, product or a full store photoshoot. We recently provided a longtime customer, Price Rite Drug, with high-quality images of their brand-new Pharmacy. These shots included the facility as a whole, employees and imagery of medicine and their convenience items and medical products. They replaced older images and stock photos, greatly enhancing their website while showing off their new space.

If you are interested in updating the photography on your site, brochures, social media pages or other marketing materials, give us a call! We’d be pleased to help you update your content and improve your ability to attract customers.

Prepare Your Website for Google’s Mobile First Index

by Mira Brody in Design, Industry News, Optimization, Tools & Tips

Google indexes puts mobile sites first.
Mobile-first. It’s a term we’ve been hearing and a concept Google has been pushing since Mobilegeddon back in September 2015 when the search engine started penalizing those without mobile-friendly websites. Now, they’ve taken it a step further.

With Google’s mobile-first index, they will now consider the mobile version of your website as a ranking factor before the desktop version of your site. Indexing your site is Google’s way of taking inventory of every page and using what it finds as consideration for your relevancy and positioning in search results. This means before even looking at your desktop site, Google will crawl every corner of your mobile site first.

Here are a few things you need to know about mobile-first index to ensure your business maintains a strong ranking in Google search results —

1. You should have a responsively-designed website. If you don’t, Google will opt to crawl your desktop only version instead, but it will not help your ranking (as Google favors responsive sites). Also, since internet traffic is predominantly on mobile devices (51% of it), your site will not provide an ideal user experience for the majority of those searching for you.

2. If your content varies between device sizes, reconsider your mobile content. If for some reason you do have to pare down on a phone or tablet breakpoint, ensure the content you do have is keyword-rich and sufficiently optimized.

3. Your mobile site needs to perform well. Speed is a huge factor in user experience and Google knows that — most users will leave a site if a webpage takes more than 2-3 seconds to load. If your mobile website performs poorly, Google will count that against you — even if it’s lightning fast on desktop.

Because mobile-local index is still in “experimentation mode,” you probably won’t see a huge difference right away. However, in order to best position yourself in front of potential customer, it is important to be proactive in light of this change. Talk to your digital marketer, or give us a call — we’d be happy to help.

Goin' Mobyle is live and on the road!

by Mira Brody in Announcements, Design, Development

If traveling is your thing, this is a site you’ll want to check out. Goin’ Mobyle is a travel blog penned by Brian and Louise, with help from their cat Sassy, that documents their road trips across North America. Unlike your ordinary travel blog, Goin' Mobyle is navigated by use of an interactive map that pinpoints their various excursions. Their trips highlight not only routes and stopovers, but offer advice for fellow travelers, explore local flora, fauna and geography.

Both travelers have rich backgrounds: while Brian has a Master’s Degree in Creative Writing, an MBA in Engineering and Technology management and experience in the Absaroka/Beartooth National Forest, Louise has a Master’s in Library Science and is a botanist, specializing in native plants — skills that shine through in their writing.

This site also includes travel resources, with hotel, book and restaurant reviews, a contact form and integration with Fine Art America featuring Brian’s photography prints for purchase. Possible additions for the future include space to display sponsors and a more customized ecommerce store. Between the eloquent dictation and stunning photography, our team had a great time working on this project and are confidant that it is a site that will serve Brian and Louise well as they continue to fill its pages with more and more adventures.

Welcome to Silver Screen Insider

by Mira Brody in Announcements, Design, Development

New website for Silver Screen Insider.
JTech has been working with the owners of Silver Screen Insider for nearly 15 years and are excited to announce the launch of their brand-new advanced website. A comprehensive source for movie theater owners and movie lovers alike, Silver Screen Insider provides up-to-date marketing tools, games, a movie database, industry news and a vendor directory.

It was a great experience for our team, working out the intricacies of these various databases so that they could be best utilized by industry members to streamline their business. The movie database includes advanced filters to easily locate both older films and new releases. Features vary by membership level; free users (or “Fans”) get the basics and paid “Insiders” gain access to more features geared toward keeping smaller theaters successful in their competitive market. As we know from Jack Nicolson, “All work and no play makes Jack a dull boy,” so membership with Silver Screen Insider also includes a game — Box Office Picks — where players guess weekly box office grosses to earn points toward their account and eventually trophies for their member trophy case.

We welcome you to browse the many attractions this website has to offer at silverscreensinsider.com and hope you have as much fun exploring it as we did building it!

2016 Year in Review

by Mira Brody in Announcements

JTech's year in review.
For our team here at JTech, 2016 seemed to be a whirlwind of excitement: new employees, new clients and websites, in-house projects — even the arrival of twins in the family of one of our designers!

As with every year, we had the pleasure of working with a diverse crowd of clients resulting in beautiful, custom projects. Silver Screen Insider was an exiting one, and will serve as a movie database, marketing resource and entertainment source for theater owners and movie buffs alike. OnSite Energy is a Bozeman-local solar power installation company with a passion for renewable energy and Route 93 Pizza is a colorful display for a new eatery in Eureka, MT. One of our advanced web apps, My Shipping Post is a tool to streamline the parcel shipping industry and Goin' Mobyle serves as an interactive blog that follows the travels of a couple and their cat around the United States.

None of these website would have been possible without the clients behind them as well as each and every one of our team members. Together, we’ve compiled a short countdown of the year’s highlights to share:

5. Building a Library of Articles
Over the past couple years, we’ve been working to build up the literary resources we provide our clients and industry peers alike by publishing both technical and entertaining articles on our JTech Blog. This content is full of tips, tricks and advice that help you do business online — our personal contribution to the fine arts.

Because of how robust this inventory has become — and because its organization was costing the sanity of our copywriter — we re-launched the blog page with added features. Through the application of filters and a search field, visitors can more easily browse through topics of interest. This resource is for you — our clients. If there’s a topic you’re interested in or learning more about, we’d love to hear your ideas!

4. MSU Internship Program
JTech has held a longstanding relationship with Montana State University’s College of Business. We are continually impressed with the quality of the students we meet and are happy to have Mariah Schmidt on board with us as our newest marketing intern. With her background in Business Management and skill in customer relations, she has been a great addition working in the digital marketing trenches.

3. Our Production Manager
There is a lot of behind-the-scenes work that drives the quality of the projects we produce, and a lot of that work is carefully orchestrated by our Production Manager, Karen. She was promoted to this new position this year from Account Manager where she started two years ago. She is a key player in our workflow process, Scrum, collecting assets, communicating with clients and carefully directing the production queue to ensure we are efficiently producing the highest-quality products. We restrict her access to coffee, ensuring productivity is constrained to reasonable levels.

2. We Launched My JTech
On Thursday, May 12th, we officially launched My JTech, our state-of-the-art content management system (CMS). Websites we develop include access to My JTech, which is customized to fit each site’s specifications and administrative needs. Some of its notable features include: responsive design (works great on your phone!), automated image processing with drag-and-drop image upload and crop editor, innovative drawers providing a full-window view of data, the option to export data, share by email, print and much, much more!

All of our clients with new projects and rebuilds of existing sites will have use of My JTech, however, if you’re still in Control Center, you should consider moving to My JTech so you have access to all of its great features. Let us know if you are interested in simplifying your administrative needs and gaining access to more tools to help you do business.

1. Reached our 10th Team Member!
We’ve grown steadily over the years and we are excited to announce that we’ve added another Graphic Designer to our team this year, rounding us up to ten members! Brooke Benson joined us in October, survived our traditional “new employee hazing” ceremony, and has been hugely beneficial to our process. Having two designers has diversified our skill set, sped up our production queue and allows us to devote more time to designing our own tools — ultimately improving the services available to our customers.

Looking Forward…
In 2017, JTech will be entering our 20th year in business! Because we are nearly as old as our industry itself, we’re accustomed to the blistering rate of change and the delicate dance it requires — keeping our eyes on the horizon without losing our focus chasing trends. We take great joy in playing with new web technologies and approaches to making great things with the web — our love of experimentation and new ideas is one of the things that keeps it fun.

Domains Integration
In the coming year, we plan to launch an automatic domain renewal system within My JTech so that your domain names can all be self-managed in the same place you manage every other aspect of your website. This tool will be available to all current and new customers.

Thank You!
Thanks to all our clients, who make it possible for us to do work we love. Thank you for working with us to refine the way you do business, to create bold and effective tools, for making us your partner in business. Thanks also to everyone on the JTech team — we're all in this together, and it can be a remarkable feeling to all pull together solving an interesting problem.